RITZ CARLTON HOTEL COMPANY Essay Example | Topics and Well Written Essays - 2000 words

RITZ CARLTON HOTEL COMPANY - Essay Example The logo of the inn, which had the British regal seal (the crown) and the logo of a money related supporter (the lion) was structured by Cesar Ritz. The inn accepted the status of an exclusive hangout implied for the exceptionally rich. The inn engaged just those visitors who were on the Social Register or were the Who’s Who of the general public. Edward Wyner, the proprietor of the Ritz-Carlton, Boston died in 1961. The property was from that point possessed and oversaw via land designers Cabot, Cabot and Forbes and their executive Gerald W. Blakely. Charles Ritz, child of Cesar Ritz, stayed a functioning board individual from the Ritz-Carlton inn until he kicked the bucket in 1977. William B. Johnson purchased the lodging and the rights to The Ritz-Carlton name from Blakely and built up The Ritz-Carlton Hotel Company (Ritz-Carlton, 2014). Herve Humler is the President and Chief Operations Officer of Ritz-Carlton. Leeny K. Oberg is the Chief Financial Officer while Bob Kharazmi is the Global Officer, Worldwide Operations (Marriot, 2014). Simon F. Cooper remained the President and Chief Operating Officer of the Ritz-Carlton Hotel Company from February 2001 to September 2010 and was instrumental in the extension binge of the inn network during the period (Ritz-Carlton, 2014). Ritz-Carlton is focused on giving choice support of its regarded clients. The lodging network has received the aphorism; â€Å"We are women and respectable men serving women and gentlemen.† Genuine consideration and solace of its visitors is the most noteworthy strategic Ritz-Carlton. All the representatives of the organization are shown the â€Å"The 12 Service Values,† â€Å"The Credo,† â€Å"The Three Steps of Service,† and â€Å"The sixth Diamond† which together structure the premise of everyday working of the organization. The organization has been regarded with the Malcolm Baldridge National Quality Award twice (Ritz-Carlton, 2014) The Ritz-Carlton Hotel Company, L.L.C. works the Ritz-Carlton chain of lavish lodgings. It is